Making a return or exchange is easy. Email us at info@judithleibercouture.com or submit a return request on our website judithleiber.com. Please be sure to let us know the reason for the return and the item(s) you wish to return. You will receive a R

Making a return or exchange is easy. Email us at <a href="mailto:info@judithleibercouture.com">info@judithleibercouture.com</a> or submit a return request on our website <a href="//judithleiber.com">judithleiber.com</a>. Please be sure to let us know the reason for the return and the item(s) you wish to return. You will receive a Return Authorization number and a prepaid Fedex return label from us. Please follow the return instructions provided with your order.All returns of new and unused merchandise must be made within 15 days of receipt of your order. The merchandise must have all tags still attached and must be repacked in the same original packaging it was shipped to you in. Returned merchandise must also include the original gift box and dust bag.Upon receipt of returned merchandise, Judith Leiber reserves the right to deny a refund of the merchandise if it does not meet the return policy requirements.Merchandise returned to Judith Leiber will be processed within 7-10 business days of receipt.Custom and bespoke orders are not refundable.Original expedited shipping costs are not refundable.

Make a Return

All returns of new and unused merchandise must be made within 15 days of receipt of your order. The merchandise must have all tags still attached and must be repacked in the same original packaging it was shipped to you in. Upon receipt of returned m

All returns of new and unused merchandise must be made within 15 days of receipt of your order. The merchandise must have all tags still attached and must be repacked in the same original packaging it was shipped to you in. Upon receipt of returned merchandise, Judith Leiber reserves the right to deny a refund of the merchandise if it does not meet the return policy requirements.

Return Policy

Judith Leiber Couture

Returns & Refunds

Contact Us

SHIPPING, INSURANCE AND TAXES

Shipping

Product Care

Repair Services

Repairs

How can I contact Judith Leiber?

Where can I shop for Judith Leiber products in stores?

Which countries does JudithLeiber.com ship to?

Do I need to set up an account to place an order?

Is my personal information kept private?

I've forgotten my password - what should I do?

What payment methods does JudithLeiber.com accept?

Is it safe to use my credit card online?

Will I receive a refund on shipping and duties if I return my international order?

Why are international orders not eligible for shipping and duties refunds on returns?

How can I avoid paying additional shipping and duties fees?

Can I exchange my international order instead of returning it for a refund?

How long does delivery take, and how much will it cost?

Is my package insured and do I need to sign for my order?

How do I return an item?

Do you repair or refurbish Judith Leiber handbags?

Do you authenticate or appraise Judith Leiber handbags?

Who is No Fraud?

Why am I getting an email/ca/text message from NoFraud to confirm a transaction?

After I confirm the transaction, do I need to do anything else?

Will NoFraud ever ask for my personal information?

Will my order be delayed due to NoFraud?

What is the cost of a Judith Leiber bag?

What is the quality of a Judith Leiber handbag?

Why are Judith Leiber handbags so valuable?

Where can I find the best deals on Judith Leiber bags?

How can I tell if a Judith Leiber bag is real?

How do I care for snakeskin handbags?

How are Judith Leiber bags crafted?

Where can I purchase Judith Leiber handbags?

How long do designer bags last?

What are the most popular styles of Judith Leiber bags?

How to care for satin handbags?

What is a novelty bag?

What is so special about luxury bags?

What are the most popular Judith Leiber novelty bags?

What makes Judith Leiber purses so special?

What is the most expensive exotic skin?

I did not make the transaction and neither did anyone that has access to my credit card/payment account. What do I do now?